You Stay We Deliver

Delivery/Pick Up Information

Online Orders
Standard Cakes and Sweets: We offer delivery service to majority suburbs within Sydney Metropolitan areas.
Delivery fee will be calculated by distance:

  • 0- 3km is         $3
  • 3- 5km is         $5
  • 5-10km is         $10
  • 10-15km is       $15
  • 15-20km is      $20
  • 20-25km is     $25
  • 25-30km is     $35
  • 30-35kim is    $45

For further delivery information, please contact us.

Custom Cakes & Sweets: We offer delivery service to majority suburbs within Sydney Metropolitan areas. Delivery fee will be calculated by distance and by size of the cake

Matcha powder & tea selection: We do offer shipping across Australia via Australia Post Express Post, please contact us for more information

Standard cakes & sweets: We will deliver your order on the nominated dates between 10am-6pm

Custom Cakes: We will deliver your order to the nominated address within 1-2 hours prior to your event start time. Our team will also be in touch with you via email to confirm your delivery.

While we will do what we can to ensure your order is delivered on time, Dulcet Cakes & Sweets cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

All orders within Sydney metropolitan areas will be delivered by our own courier.

Please check your order carefully with the driver, i.e. item, quantity, message, etc. We are no longer responsible for any damages once the products is accepted by the customer.

Our driver will generally make a call to you 5-10 min before their arrival, in the case you cannot make it to receiving the products, we can either leave it at a safe place, or bring it back to one of our outlets for you to collect later on the day.

Yes, you can pick up your order from any of our outlets during trading hours:

The Galeries :  Mon – Wed,Fri, Sat: 10am – 6:30pm

                Thur: 10am – 8:30pm

                Sun: 11am – 5:30pm

             

We ensure all customers are aware of proper handling and storage. Once collected, we are no longer responsible for any damages while in transit.

To ensure the best quality and freshness of our products, all cakes and baked items will be disposed after 48H from production time. Failing to collect your order within the 48H window will be considered as FORFEIT and you will not be eligible for a refund

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